Shipping & Returns


Where we deliver

Azureau delivers across the province of Ontario. At this time, we do not service other provinces or territories. Delivery timeframes and prices vary by region. In general, we strive to complete deliveries as follows:

  • Greater Toronto Area: 3-5 business days

  • Ottawa, London, Barrie, Kitchener-Waterloo, St. Catherine’s: 5-7 business days

  • Other Areas: 7-10 business days

What we deliver

Any item that appears on is available for purchase in stated case volumes (usually 6 or 12 bottles). Mixed cases are sold on an “as is” basis and no substitutions are allowed. Products that are sold at the LCBO carry a handling fee.

The minimum order volume is one case (i.e. 6 or 12 bottles).

How we deliver

Azureau only works with professional couriers experienced in the handling of alcoholic beverages. Products are shipped in their original containers (which safely made the trip to Ontario from halfway around the world in some cases). For mixed cases, Azureau uses drop-resistant packaging to protect your purchase.

Please note: per Ontario regulations, we require that individuals receiving wine orders are at least 19 years of age and are not intoxicated. Our delivery couriers must ask for proof of age and get a signed receipt of delivery prior to leaving alcohol.

Charge for delivery

Any order over $300 before tax earns your free shipping. Pickup at our office is also free (we just need 3 days to get the product ready for you). At times we run special Free Shipping promotions. Our standard shipping rate is set at $25. 

For areas in northern and rural Ontario, we reserve the right to adjust the delivery fee based on courier rates at the time. 


We want you to be happy with your purchase. If you’re not please let us know. We will gladly take back any unopened bottles. You can exchange those for another wine or use their value as store credit. There’s no charge for us to pick it up.

Damaged Items and Missed Deliveries

If any item arrives damaged, please send us a photo at We can replace the damaged bottles or replace the entire case, your choice.

Our drivers call prior to dropping off your order. If we miss you, they will re-attempt delivery on their next pass through your neighbourhood. If you want us to leave the delivery in a secure place—like the back porch or with your concierge—please note that when you order.